From design workshops to planning and aligning your business process, we can help you do the necessary evaluation and checks for meeting and calling functionalities. We can also help you set up Teams as a collaboration hub including user deployment, testing, SfB migration, SharePoint and One Drive integration and setting up of Teams Channels and aligning of business functions.

Direct routing enables organisations to connect external phone lines and use Teams as an office phone system. Installation of a Microsoft certified Session Border Controller (SBC) that connects your Teams environment to your communications service provider will enable you to secure connections and assure you of interoperability so that you can select from hundreds of service providers across the globe.

Robust recording capabilities to help you capture, archive, analyze and retrieve interactions across all communication modes available in Teams calling, meetings and collaboration streams. Recordings and other captured data are held in a tamper-proof, easily searchable archive for record-keeping, monitoring, and data analysis. Dashboards provide insights into non-compliance and you can drill down to find the answers you need. Transform your business but remain compliant.

Business Intelligence based on Teams Call Records, is an advanced call analytics application that can be fully embedded as an app into your MS Teams client.  Providing companies with comprehensive analysis via dashboards and reports, of call records and QoS data, imported from Teams usage as well as from other communications platforms in use to provide a consolidated view across your business. This helps you gain maximum efficiency from your investment.