ISO Quality Management System

At United MakGroup Technologies, quality is part of our culture. Since 2016, we have operated a formal Quality Management System (QMS) based on ISO 9001 guidelines. Our QMS is certified to ISO 9001:2015 by TUV:SUD. United MakGroup Technologies is primarily focused on mission-critical environments, where quality is a way of life. We are proud to say that all our three of our UAE based site offices are fully ISO certified.

The industry sectors we demand the highest standards of quality, and from the outset we recognised the requirement to have:

• A systematic approach to our work
• A means of ensuring that our work is compliant with our clients own regulatory obligations
• A mechanism for continuous improvement within our organisation
• A true understanding of the Cost of Quality, such that it continues to deliver a return on investment and allows us to reflect that in the value provided to customers

IPC GLOBAL CHANNEL PARTNER AWARD

We are highly honoured to be part of IPC Systems elite network of Global Channel Partners and have recently been awarded as being their Best Service & Customer Experience Partner across all their partners globally for the FY 2019. This is a true testament of our commitment and dedication to ensuring excellence in customer services in the mission critical trading floor environments of the BFSI customers in our region.

ETIHAD GOLD PARTNER

We are proud to be part of Etihad Aviation Group’s new programme for suppliers in the UAE under the ‘Al Watani’ initiative. We have been awarded as a Gold Local Content Partner certification which shows that we have actively contributed to the UAE market by having an established and successful operation in the country. We value this opportunity to be a strategic partner across the supply chain in our home market. Our many years of experience catering to mission-critical needs enables us to actively serve our customers and partners in the aviation industry and across other vital industries in the UAE.

ADNOC ICV Certification

UMG Commercial Agencies (United MakGroup Technologies’ Abu Dhabi branch office) has been certified under the Abu Dhabi National Oil Company’s (Adnoc) in-country value (ICV) programme to support local businesses and their role in driving economic diversification and gross domestic product (GDP) growth in the UAE. The programme seeks to stimulate private sector partnerships and opportunities resulting from the company’s 2030 growth strategy, catalyse socio-economic development, improve knowledge transfer and create additional employment for UAE nationals, said a statement. This portrays our significant presence in the UAE market, strong ties with local and foreign businesses, sound investment plans in UAE,  and presence in business and future growth scope in the UAE market.