SERVICE & SUPPORT
Trading Floors & Dealing Rooms
Financial institutions are highly dependent on technology infrastructure to keep their operations running securely on a 24/7 basis. Your trading floor is mission critical to your business and operations. We understand the gravity of this which is why we bring to you the most serious and trusted solutions that are available globally.
Our trading floor communications from IPC offers the pioneer in unified communications /application platform, award-winning hard and soft turrets/ dealer boards, electronic connectivity services including enhanced voice services, business continuity solutions, service and support. 2 out of every 3 traders in the world sit down in front of an IPC trading system every day.
We also offer ergonomic desking from SBFI created specifically for the challenges of the trading environment. These desks excel at heat management and can easily handle more load than any other trading desk on the market, in both cooled and noncooled variants. This paired with more legroom, moving arms for quick release monitor connection and mass cable disconnection from a single connector, gives your traders the comfort they need to operate efficiently.
Our integrated trading floor solutions recommend usage of intelligent keyboards to simplify workflows saving time and money. These multifunctional keyboards from WEY Technology enable you to operate many computers and monitors from a single streamlined workplace. It also facilitates a distribution platform making multiple platforms and market data systems available to one or more users. You can also implement a free seating concept so that users can log in at any free workstation.
We understand that your treasury has to operate in a highly dynamic and increasingly rigorous regulatory environment. To facilitate this we offer voice recording systems that are reliable and future - proofed to capture, store, retrieve and play back voice, radio and data communications. It can be used in traditional or IP telephony environments to deliver high quality voice recordings for all applications including verification and compliance, dispute resolution, training and quality monitoring. We also offer proactive compliance tools, and expertise for crosschannel fraud prevention, anti - money laundering and brokerage compliance.
Additionally, we have a long term partnership with CTI Group through which we are able to provide our clients with robust, feature rich e - billing and analytics, call recording and call management solutions.
We are here to make sure that the systems you use are truly reliable and our expertise covers design, implementation and support. We are also more than happy to take on the management of a system that’s been designed and set - up already.