SERVICE & SUPPORT
We are here for you, today and tomorrow.
Businesses all around us are undergoing transformation, reformation and restructuring. Brands that we represent have changed hands over the years but we have not. We pride ourselves on our consistency, stability and history in this region. Your business is our business. Just as we have retained our employees over the years, we have retained both client and vendor partnerships. We must be doing something right.
We believe in continuum.
A continuum is a continuous series of elements passing into each other. Over the years our portfolio of solutions have grown the same way. Our excellence in supplying analogue and digital voice recording solutions led to a more broadened spectrum of call centre technology. Our expertise in such tracking and monitoring technology speared our foray into offering mission critical solutions for trading floors and control rooms. Every solution complements the other. Every aspect integrates for an enhanced application. Every step of our growth has been charted to support your growing needs. Tell us what technology your business needs and, rest assured, we will bring it to you.
We choose good service over profits.
We believe in real service. That means we will be in your face 24/7 if you want us to be or just an email or phonecall away if you rather we did not bother you. Yes this costs us more. But we don’t mind. Over the years we’ve learnt that the best way to improve our bottom line is to go that extra mile for our clients. 80% of our business in the past few years has been from customer referrals. This is always a good thing.
We keep everyone happy.
We have installed systems in UAE’s notable banks, brokerages, call centres and control rooms. Our project management, installation and support has left not just the end user happy but also all other stakeholders – from Business to IT to Procurement and Operations. This might sound easy enough but we know just how much of hard work that takes. And we are ready to do that each and every time.