Products & Solutions

Client Testimonials

  • "Our trading floor solution better enables us to meet and exceed our customer needs and gives us much more flexible voice connectivity on the...
    Head of Treasury
    Leading Local Bank
  • "My operators face the rigorous demans of monitoring multiple complex systems and information in a 24/7 environment. Rashed Al Makhawi...
    Head of Control Room Operations
    Public Safety Organisation
  • "Working with Rashed Al Makhawi Enterprises has been a pleasure. There are very few companies out there who really mean 'round-the-clock-...
    Head of IT
    Leading International Bank
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Headsets

 

Plantronics is a global leader in audio communications for businesses and consumers. We have pioneered new trends in audio technology, creating innovative products that allow people to simply communicate. From unified communication to Bluetooth® headsets to gaming solutions, we deliver uncompromising quality, an ideal experience, and extraordinary service. Plantronics is used by every company in the Fortune 100™, as well as 911 dispatch, air traffic control and various mission critical applications for those on the frontline.

CONTACT CENTRE

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Extra care with every call

For more than 40 years, customer service centers worldwide have turned to our trusted solutions for clear & precise sound, newer technologies and better workplace design. 

Customer service has seen more change in the last five years than it has in the last 35 years combined. Given higher customer expectations, multiple points of engagement, and the growth of social media, your company's brand reputation is now under public scrutiny more than ever.

For that reason, it is your most valued staff that answer the calls that come in every day. These are the people you can trust to talk directly with customers because they have the skills to influence how your customers perceive your brand. And changes in workplace design and practices can make it easier to recruit better talent.

To find out more about Plantronics products specifically for contact centres, reach us on sales@makgroup.ae
 
 

UNIFIED COMMUNICATIONS

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Unify. Empower. Succeed.

We're communicating more than ever before. The need for clarity, quality and presence on the move is becoming even more important.

This is where Plantronics come in. Our unified communications solutions integrate technologies and platforms for smarter working.

To find out more about Plantronics products specifically for unified communications, reach us on sales@makgroup.ae

 

SOFTWARE & SERVICES

Deploy with confidence.

Our rich, customizable portfolio of services gives you the tools and knowledge to design the best communication environment possible.