Technology Partners

Client Testimonials

  • "Our trading floor solution better enables us to meet and exceed our customer needs and gives us much more flexible voice connectivity on the...
    Head of Treasury
    Leading Local Bank
  • "My operators face the rigorous demans of monitoring multiple complex systems and information in a 24/7 environment. Rashed Al Makhawi...
    Head of Control Room Operations
    Public Safety Organisation
  • "Working with Rashed Al Makhawi Enterprises has been a pleasure. There are very few companies out there who really mean 'round-the-clock-...
    Head of IT
    Leading International Bank
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CTI Group

CTI Group is a global provider of innovative carrier-grade software solutions and services which empower organizations to gain strategic competitive advantage from their communications data. CTI Group aims to help businesses across the Middle East drive profit and sustainable competitive advantage from their communications data, by delivering a more interactive and personalized customer experience. The solutions include:
  • SmartInteraction Suite – a modular solution perfect for any business that needs to record and analyse their communications data – then turn it into actionable business intelligence.
  • Proteus Product Suite – a market leading suite of call accounting/logging software applications, helping companies derive granular business intelligence from their voice communications.