Desktop Process Analytics
Desktop and Process Analytics provides visibility into how employees use different systems, applications, and processes to perform their work. The solution can help you identify opportunities to enhance compliance and the overall efficiency, cost, and quality of customer service. Using this form of Artificial Intelligence, you can gain insights to help your managers take corrective actions and deliver real-time guidance to help expedite tasks in various areas of the enterprise from back-office operations (such as accounting, payment processing, and order fulfillment) to capturing time spent in applications, mapping processes to streamline them and reduce variability, and reducing errors.
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