About Us

Client Testimonials

  • "Our trading floor solution better enables us to meet and exceed our customer needs and gives us much more flexible voice connectivity on the...
    Head of Treasury
    Leading Local Bank
  • "My operators face the rigorous demans of monitoring multiple complex systems and information in a 24/7 environment. Rashed Al Makhawi...
    Head of Control Room Operations
    Public Safety Organisation
  • "Working with Rashed Al Makhawi Enterprises has been a pleasure. There are very few companies out there who really mean 'round-the-clock-...
    Head of IT
    Leading International Bank
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ABOUT US

Rashed Al Makhawi Enterprises L.L.C.  (Makgroup Technologies) is the leading, trusted and well known mission critical technology solutions provider in the ME region. Our core domain expertise lies in the sectors of banking and financial services, contact centers, telecoms, oil & gas companies and public safety & security organizations. With a strong focus on delighting the customer every time, our solutions are backed-up with unmatched after-sales supoort and service which is a benchmark in the industry.
 
Today, some of the solutions we offer include:
  • Dealing room solutions
  • Contact Centre Solutions (Unified Communications) 
  • Voice recording and Convergent Billing & Analytics 
  • Multifunctional keyboards 
  • Teller Automation solutions 
  • Dealing room desking & infrastructure 
  • Enterprise Video Communications and Digital Signage solutions 
  • Anti-money laundering and fraud detection, Information Security
  • IT Managed Services
Makgroup Technologies was formed 20 years back and is headquartered in Dubai, UAE. Makgroup Technologies started operations as a Voice Recording solutions provider and being dynamic in nature, diversified into various product lines within the broader spectrum of offering mission critical solutions to domains such as banking and financial services, public safety and security, and contact centres.
 
We have our own in-house dedicated, qualified, factory trained and certified technical team which works on a 24x7 basis and are available on-call. Testimony to the company’s leadership is the No.1 position we possess in the specialties of Voice recording, Dealing Room Solutions, Call Centre Solutions and Teller Automation. With an employee count of over 40, the main office is in Dubai. The company also has full-fledged sales and support offices in Abu Dhabi and Bahrain and is in the process of expanding to other GCC countries.