We are the leading mission-critical technology solutions provider in the Middle East.

Rashed Al Makhawi Enterprises L.L.C. (Makgroup Technologies) is the leading, trusted and well-known mission-critical technology solutions provider in the ME region. Our core domain expertise lies in the sectors of banking and financial services, contact centers, telecoms, oil & gas companies and public safety & security organizations. With a strong focus on delighting our customer, our solutions are backed with unmatched after-sales support & service which is a benchmark in the industry.

We have spent years fostering valuable partnerships with the world’s leading technology companies and this paired with a skilled and certified team of specialist engineers has helped us in maintaining excellent relationships with our client base. We have a strong understanding of local needs, coupled with access to international expertise and technologies.

Our years of expertise in the region has given us the competitive edge to have a deep regional understanding and experience and the very best-of-breed technology solutions the industry has to offer. Our operation started in Voice Recording and compliance and today has diversified into various product lines within the broader spectrum of offering mission-critical solutions to domains such as banking and financial services, public safety and security, and contact centres.

We have our own in-house dedicated, qualified, factory-trained and certified technical team which works on a 24x7 basis and are available on-call. Testimony to the company’s leadership is the No.1 position we possess in the specialities of Voice Recording, Dealing Room Solutions, Call Centre Solutions and Teller Automation. With an employee count of over 50, the main office is in Dubai. The company also has full-fledged sales and support offices in Abu Dhabi and Bahrain and is in the process of expanding to other GCC countries.

OUR VISION

To be our customer’s preferred technology partner for their mission-critical environments and work together for mutual success.

OUR MISSION

To provide exceptional end-to-end IT solutions, leveraging offerings from industry-leading vendors, to enable our customers to achieve their business goals. At Makgroup we will always strive to go that extra mile to provide exceptional value to our customers. We employ great people and we will always aspire to provide them with the best possible environment to innovate, grow and learn.

Our Values

We are here for you, today and tomorrow.

Businesses all around us are undergoing transformation, reformation and restructuring. Brands that we represent have changed hands over the years but we have not. We pride ourselves on our consistency, stability and history in this region. Your business is our business. Just as we have retained our employees over the years, we have retained both client and vendor partnerships. We must be doing something right.

We keep everyone happy.

We have installed systems in the region’s notable banks, brokerages, call centres and control rooms. Our project management and support has left not just the end user happy but also all other stakeholders – from Business to IT to Procurement and Operations. This might sound easy enough but we know just how much of coordination that takes. And we are ready to do that each and every time.

We are here for you, today and tomorrow.

Businesses all around us are undergoing transformation, reformation and restructuring. Brands that we represent have changed hands over the years but we have not. We pride ourselves on our consistency, stability and history in this region. Your business is our business. Just as we have retained our employees over the years, we have retained both client and vendor partnerships. We must be doing something right.

We keep everyone happy.

We have installed systems in the region’s notable banks, brokerages, call centres and control rooms. Our project management and support has left not just the end user happy but also all other stakeholders – from Business to IT to Procurement and Operations. This might sound easy enough but we know just how much of coordination that takes. And we are ready to do that each and every time.