ASC

ASC

ASC Technologies AG provides on-premise and cloud software solutions for communications recording, quality management, and analysis applications. The company offers a platform to record customer interactions across the network and complies with documentation requirements to ensure all transactions are preserved; and supports business enterprises, financial institutions, and public safety organizations in their daily activities.

It offers neo, a recording and workforce optimization suite that includes speech analytics, quality assurance, eLearning, workforce management, and customer feedback solutions. The company provides customer experience solutions, such as quality assurance, eLearning and coaching, utilization of vital information, voice of the customer, and workflow perfection; compliance solutions, which include high availability, search and replay, fraud detection, highest security standard, Omni-channel recording, and MiFID II; and public safety solutions, including fast reconstruction of incidents, central service management, real multi-tenancy, high availability, and zero-downtime architecture.

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